When it comes to building customer relations and commitment, we are devoted to providing an effective means for both of business-to-business and business-to-customer communication.

In order to do so, we equipped with the multi-channel call center in Hong Kong, deploying a pool of highly trained and multilingual Customer Service Officers to provide high quality services through telephone, e-mail, fax, interactive voice response and web chat.

In 24 x 7 by 365 basis, we provide world class call center services including:

• Customized service enquiry hotline
• Promotion hotline
• Service call placing
• Fulfillment orders
• Customer satisfaction survey

• Technical support service
• On-site support service

• Ad response
• Database Management
• Lead generation/ Appointment booking
• Pre-sales and Post-sales support

• Customized scripting
• Combine with live operator service

• Data Control and reporting on call analysis
• Any tailored service upon your request

Our hallmark is to understand our customers' individual needs and to provide services with a personal touch. Each customer interaction is handled with care as to create an atmosphere of trust so that customer loyalty can be built and a higher level of customer satisfaction can be achieved.